Coco Club FAQs

cocoCan I choose one type of chocolate for my monthly delivery?
Yes. You can choose:
all dark
all milk
all white
all vegan
no sugar/ no sweetener
90%+ cacao mass
the children’s collection
the Coco Favourites collection
create your own hamper (on request)

Can I choose a nut free option?
We are sorry no Coco products can be labelled nut free as we store nuts in our Coco Studio. For further details about dietary considerations please refer to our customer service page

Is there a delivery price added on top?
The Coco Club monthly delivery service is a FREE DELIVERY  no matter how large your order. There is even no extra cost for the medical grade cool pack and foam box to insulate and protect your chocolates. ALL your money for The Coco Club is for ALL Coco Chocolate – just like shopping instore without the hassle of coming to Kirribilli. If you order online in addition to your monthly Coco Club delivery you will incur the usual $15 flat fee for extra deliveries. Please note all deliveries need a signature and cannot be left unattended so we recommend a work address if you will not be home. Redelivery will incur a fee so ensure you deliver where there is someone to collect or a workplace

What is the benefit of the Coco Club Card?
If you run out of chocolate between your monthly delivery, or want to add your Coco favourites, as a member of the Coco Club your Club Card offers you a 10% discount for purchases over $25 on the full range (excluding drinks served) in our flagship Kirribilli store or online for extra deliveries at Club prices

How much does it Cost?
The Coco Club has Coco Collections sent Monthly in the following values:
Treat – $70.00 (Children’s $50.00)
Gourmet – $150
Family – $250
Feast – $500

The Coco Favourites Collection is available in the following values and includes:
Mixed Favourites Collection
Treat – Caramel, Pinenut and Seasalt Bar Milk, Cocoa Dusted Almonds, Hazelnut and Seasalt Dark Shards, White Raspberry shards, Individual Rose Cream, Orange, Lemon and Geranium Bar Dark, Spice Raisins

Gourmet – Caramel, Pinenut and Seasalt Bar Milk, Cocoa Dusted Almonds, Hazelnut and Seasalt Dark Shards, White Raspberry Shards, Orange, Lemon and Geranium Bar Dark, Hazelnut and Seasalt Milk Bar, Spiced Raisins, Milk Coconut Wafers, Plain Handflaked Drinking Chocolate, Coco Siren Collection Giftbox

Family – Caramel, Pinenut and Seasalt Bar Milk, Cocoa Dusted Almonds, Hazelnut and Seasalt Milk and Dark Shards, White, Milk and Dark Raspberry Shards, Cranberry, Cinnamon and Nutmeg White, Milk and Dark Shards, Orange, Lemon and Geranium Bar Dark, Coconut Milk Bar, Haggis Spice Dark Bar, Rose Milk Bar, Scorched Hazelnuts, Spiced Raisins, Plain Handflaked Drinking Chocolate, Freckles Box, Coco Siren Collection Giftbox

Feast – Caramel, Pinenut and Seasalt Bar Milk, Cocoa Dusted Almonds, Hazelnut and Seasalt Milk and Dark Shards, White, Milk and Dark Raspberry Shards, Cranberry, Cinnamon and Nutmeg White, Milk and Dark Shards, Orange, Lemon and Geranium Bar Dark, Coconut Milk Bar, Haggis Spice Dark Bar, Rose Milk Bar, Scorched Hazelnuts, Spiced Raisins, Mixed Coco Collection Box, Aztec Handflaked Drinking Chocolate Tattoo Love Giftbox, Assorted Creams Giftbox, Large Swellegant Giftbox, Praline Golfballs Giftbox, Freckles Box, Coco Siren Collection Giftbox

The Create Your Own Coco Hamper includes your Coco requests within the Value Chosen

Can I Set Up Multiple Recipients?
Yes you can also set up multiple delivery addresses for multiple recipients – so you can set up a monthly delivery service for you, your spouse, parent, far away friend, rewarded colleague or all five! A hand written card service is available for all deliveries you set up with a special message for each delivery. Your friends and family members will thank you everytime they receive your gift and you can relax knowing the Coco concierge is arranging this for you to the various addresses Australia wide

Is there Club Rewards?
Club members will be kept up to date with all new Coco products, seasonal specials (including Christmas, Easter, Valentines specials) and courses and high teas at The Sydney Chocolate School with the Coco Club newsletter. Your Coco Club card offers you a 10% discount on all purchases over $25 (excluding high tea and drinks)

Is it easy to Set Up and Cancel?
The Coco Club is a monthly direct debit service. You can cancel your subscription at any time – no lock in periods. Please simply email your cancellation to conceige@cocochocolate.com.au 30 days prior to your next delivery date

What If I Do Not Like a Flavour Sent?
As the Coco Club sends seasonal specials in your chosen chocolate type (milk, dark, white) or mixed collection, a range of flavours will be included throughout the year. We cannot replace or exchange flavours. maybe share them with a lucky friend! If you advise the Coco concierge we will endeavour not to send a product you do not like in future deliveries. If you want the same goodies sent of your choosing please choose the Coco Favourites or Your Coco Club Custom Hamper Option (on request) for the same favourites to be sent every month

We hope you enjoy being a member of The Coco Club – a sweet indulgence with sweet rewards!

Let the Coco Sirens Tempt You to Chocolate Bliss!